Frequently Asked Questions

Our frequently asked questions section is designed to provide quick answers to some of the most common queries we receive. Whether you’re looking for more information about our services, processes, or how we work, you may find the answer here. If you can’t find what you’re looking for, please feel free to get in touch and our team will be happy to help.

About Teamwork Security and Training Services Ltd

  • Who are Teamwork Security and Training Services Ltd?

    Teamwork Security and Training Services Ltd is a UK-based maritime security and compliance specialist delivering ISPS Code consultancy, audits, exercises, training, and security services to ports, harbour authorities, industrial facilities and commercial organisations.

    We are proudly owned by Cattewater Harbour Commissioners and are a Department for Transport (DfT) Approved Training Provider.

    Our team works across the UK, supporting Port Authorities, Harbour Masters, industrial operators, event organisers and public sector organisations.

ISPS Code & Maritime Security

  • What is the ISPS Code?

    The International Ship and Port Facility Security (ISPS) Code is a mandatory global maritime security framework developed by the International Maritime Organization (IMO). It sets out security requirements for ships and port facilities engaged in international trade.

    We provide full ISPS compliance support including:

    • Port Facility Security Plans (PFSP)
    • Security Assessments
    • Independent ISPS Audits
    • Tabletop and live security exercises
    • Competent Authority inspection preparation
  • Do you provide ISPS audits?

    Yes. We deliver independent ISPS audits for ports and harbour authorities across the UK. Our audits assess compliance, operational readiness, documentation accuracy, and implementation effectiveness.

  • Do you run ISPS exercises?

    Yes. We design and deliver:

    • Tabletop exercises
    • Live security drills
    • Multi-agency exercises
    • Scenario-based maritime security simulations

    Exercises are tailored to each port’s risk profile and operational environment to ensure compliance and resilience.

Security Training

  • What security training courses do you offer?

    We deliver a comprehensive suite of maritime and industrial security training, including:

    • Port Facility Security Officer (PFSO)
    • ISPS Security Awareness
    • Search Training
    • X-Ray Screening Training
    • Dangerous Goods Safety Adviser (DGSA)
    • Dangerous Goods Awareness

    As a DfT Approved Training Provider, our courses meet national and industry standards.

  • Is your PFSO training accredited

    Yes. Our Port Facility Security Officer (PFSO) training meets the required standards for ISPS compliance and prepares officers to competently fulfil their statutory responsibilities.

  • Where do you deliver training?

    We deliver training:

    • On-site at ports and industrial facilities
    • At client premises
    • Across the UK
    • Online (where appropriate)

    We regularly support clients in the across the UK; England, Scotland, Wales and Northern Ireland and also internationally.

Drug and Alcohol Testing Services

  • Do you provide workplace drug and alcohol testing?

    Yes. We provide professional Drug and Alcohol Testing Services for ports, marine facilities, industrial sites, commercial organisations and safety-critical environments across the UK.

    Our services help organisations meet regulatory requirements, reduce risk, and maintain safe working environments.

  • What types of drug and alcohol testing do you offer?

    We offer a full range of workplace testing services, including:

    • Random drug and alcohol testing
    • For-cause testing
    • Post-incident testing
    • Pre-employment screening
    • Scheduled and unannounced testing programmes
    • Safety-critical workforce testing

    Testing can be conducted on-site to minimise operational disruption.

  • Is your testing suitable for ports and safety-critical environments?

    Yes. Our services are designed specifically for maritime, port, transport and industrial settings where safety and compliance are paramount.

    We understand the regulatory expectations placed on harbour authorities and operators and can integrate testing into wider compliance frameworks, including ISPS and health & safety systems.

  • Why is drug and alcohol testing important in ports and industrial facilities?

    Drug and alcohol misuse presents significant safety risks in environments involving:

    • Heavy machinery
    • Vessel movements
    • Cargo operations
    • Dangerous goods handling
    • Security-sensitive areas

    A structured drug and alcohol policy supported by professional testing reduces accidents, strengthens compliance, and demonstrates due diligence.

Dangerous Goods Compliance

  • Do you provide Dangerous Goods compliance support?

    Yes. We provide Dangerous Goods compliance monitoring and advisory services to ensure ports and industrial facilities remain compliant with relevant regulations.

    This includes:

    • Dangerous Goods audits
    • DGSA services
    • Documentation review
    • Incident investigation support
    • Ongoing compliance monitoring

Security Services

  • Do you provide security guards?

    Yes. In addition to consultancy and training, we provide professional security personnel for:

    • Police Forces
    • Commercial events
    • NGO’s
    • Port Authorities
    • Industrial and high-risk sites

    Our guards are experienced in regulated and sensitive environments, with strong operational understanding of maritime and industrial security requirements.

Why Choose Teamwork Security and Training Services?

  • What makes you different from other security providers?

    We specialise in maritime and industrial environments. Our team has direct operational experience within ports and harbour authorities, meaning we understand the realities of compliance, inspections, and operational pressures.

    Our advantages include:

    • Maritime security specialists
    • Practical ISPS expertise
    • Independent audit capability
    • DfT Approved Training Provider status
    • UK-wide service delivery
    • Owned by Cattewater Harbour Commissioners

    We don’t just deliver theory – we deliver operationally practical solutions.

Working With Us

  • Who do you work with?

    We support:

    • Harbour Authorities
    • Port Operators
    • UKHMA members
    • Industrial facilities
    • Commercial event organisers
    • Public sector organisations

    Our clients range from small ports to major commercial operations across the UK.

  • How do we request a quote?

    You can request a quote by:

    • Calling us directly: +44 (0) 1752 425424
    • Emailing our team: enqs@teamwork-security.co.uk

    We will discuss your requirements and provide a tailored proposal based on your facility, compliance needs and operational context.

Contact Teamwork Security and Training Services

If you require support with:

  • ISPS Code compliance
  • Maritime security audits
  • PFSO training
  • Dangerous Goods compliance
  • Security exercises and drills
  • Security Guarding
  • Drug and Alcohol Testing

Contact Teamwork Security and Training Services Ltd today to discuss your requirements.

Our Services

Training

Training

Teamwork Security offers the full range of ISPS training packages specifically designed to ensure Port Facilities can fulfil their statutory...

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ISPS Assurance

ISPS Assurance

As Teamwork Security became established in the maritime security sector, with a growing customer base it became clear there...

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Investigation

Investigation

Many companies encounter security issues that either don’t warrant involving the civil police or perhaps they don’t want the...

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DGSA

DGSA

All companies that transport, store, manufacture, handle or package dangerous goods are obliged to employ (either on permanent...

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TSL Consulting

TSL Consulting

Following demand from existing clients and their need for a “one stop shop” consultancy service, Teamwork Security, together with a trusted...

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    Teamwork Security Ltd.
    2, The Barbican,
    Plymouth, Devon,
    PL1 2LR